St Pete Rideshare Rentals ("St Pete Rideshare Rentals," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit stpeterideshare.com, submit an inquiry or rental application, communicate with us, or use our vehicle rental services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Contact Information
- Name
- Email address
- Telephone number
- Mailing or residential address
Driver and Rental Information
- Driver’s license information
- Date of birth
- Driving history or motor vehicle record information
- Vehicle rental application information
- Rental history
- Information necessary to determine eligibility for a vehicle rental
- Rideshare or delivery-platform information that you voluntarily provide
Payment Information
When you rent a vehicle from us, payment information may be collected and processed by us or by third-party payment processors. We do not necessarily store complete credit or debit card information on our website.
Communications
We may retain information contained in emails, text messages, website forms, telephone communications, and other correspondence with you.
Website and Device Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, pages visited, referring website, and other information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and rental applications
- Determine eligibility for our rental vehicles
- Verify identity and driver information
- Prepare and administer rental agreements
- Process rental payments and other authorized charges
- Communicate with you regarding your application, rental, vehicle, payments, maintenance, or account
- Provide customer support
- Maintain and improve our website and services
- Protect our vehicles, customers, and business
- Detect or prevent fraud, misuse, theft, or other unauthorized activity
- Comply with insurance requirements, legal obligations, court orders, or governmental requests
- Enforce our rental agreements and other policies
3. Vehicle Location and Telematics Information
Vehicles rented through St Pete Rideshare Rentals may be equipped with GPS, telematics, tracking, or vehicle-management technology.
Depending upon the equipment installed in a particular vehicle, this technology may collect information such as vehicle location, mileage, ignition status, battery status, diagnostic information, and other vehicle-related data.
We may use this information for legitimate business purposes, including locating and protecting our vehicles, coordinating maintenance, responding to emergencies, recovering vehicles, verifying mileage or vehicle status, investigating accidents or suspected misuse, and enforcing rental agreements.
4. How We Share Information
We do not sell your personal information for money.
We may share information when reasonably necessary to operate our business, including with:
- Payment processors
- Insurance providers and insurance administrators
- Vehicle maintenance and roadside-assistance providers
- Background-check or driver-verification providers
- GPS, telematics, and fleet-management providers
- Website hosting, analytics, and technology providers
- Professional advisers, including attorneys and accountants
- Law enforcement or governmental authorities when required or permitted by law
We may also disclose information when necessary to protect our rights, property, vehicles, customers, or the safety of others.
If our business or assets are sold, merged, transferred, or reorganized, information may be transferred as part of that transaction.
5. Rideshare and Delivery Platforms
St Pete Rideshare Rentals provides vehicles that eligible renters may use with third-party rideshare or delivery platforms.
We are not responsible for the privacy practices of third-party platforms such as Uber, Lyft, DoorDash, or other services. Information that you provide directly to those companies is governed by their respective privacy policies and terms.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, measure website performance, and improve our services.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
We may also use third-party analytics or advertising services. These providers may collect information about your interaction with our website in accordance with their own privacy policies.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, administer rental agreements, maintain business and financial records, resolve disputes, enforce agreements, comply with insurance requirements, and satisfy applicable legal obligations.
Different types of information may be retained for different periods depending upon the purpose for which the information was collected and applicable legal requirements.
9. Your Choices
You may contact us to request that we update or correct personal information that you have provided to us.
You may also opt out of promotional email or text communications by following the instructions included in those communications or by contacting us directly.
We may still send communications that are necessary to administer an active rental, respond to your request, collect amounts owed, provide safety or maintenance information, or otherwise manage our business relationship with you.
10. Children’s Privacy
Our services are intended for adults who are legally eligible to rent and operate our vehicles. We do not knowingly collect personal information from children under 13 through our website.
11. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website or service you use.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after an updated policy becomes effective constitutes acknowledgment of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
St Pete Rideshare Rentals
St. Petersburg, Florida 33710
Phone: 813-808-3822
Website: stpeterideshare.com
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